diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 4957075130
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive a verification code (OTP). Once verified, you'll be logged in without needing a password or email. This convenient method makes logging in hassle-free.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. After verifying, click on "send OTP" and wait for the OTP to arrive. If you don't receive the OTP within the allotted time, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're unable to log in, try using the same active number. If the number has been changed, send your updated KYC details via email to the customer support system to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the latest version is installed, you should be able to log in and access the updated app easily. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals can only be made from earned gaming funds, excluding bonus amounts. Bonus money cannot be withdrawn as cash.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, please ensure you have saved your Aadhar card, UPI, and bank details within this app. Your Know Your Customer (KYC) details must be fully completed and submitted for verification. This will allow you to access all available features within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This variation in processing time is largely influenced by the timing of payment transactions.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds earned from playing games with the bonus amount. The bonus earnings can be withdrawn independently of the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter a problem, reach out to their care centre for assistance.
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